Hostinger Group is always on the lookout for the best and brightest talent. If you are smart, outgoing, entrepreneurial, and interested in working for us as Customer support technician position, please get in touch.

If you are interested in applying for a vacancy with Hostinger Group, please drop us a letter with a short cover note, and your CV or resumé in PDF, Word, HTML with recent photo to giang[a móc]hostinger[dot]com from now until 30 of March 2020

Here are the general requirements:

Outstanding customer service skills and a dedication to the customer service experience.
A love of helping people
A phone and computer microphone for video call use
Total fluency in your native language
Strong English skills
An ability to work independently with very little direct supervision
A demonstrated ability to follow instructions
Strong self-management skills.

Your responsibilities will include:

Writing copy and translating texts, product descriptions, and emails from English into your native language
Providing support to our company‘s shared resellers and vps hosting customers
Assisting our company‘s server managers with any stability or load-related issues
Responding to and investigating any abuse situations, such as spam or phishing
Assisting our local manager with marketing initiatives and practice development activities

The technical requirements you‘ll need:

Experience with managing web hosting accounts, domain names and VPS
Experience with web hosting and open source software, such as Drupal, WordPress, and phpBB
A thorough understanding of MySQL, Apache, and PHP
Ability to troubleshoot web hosting issues and technical procedures as needed.

Education requirements

Preferably a degree / pursuing a degree in computer science, software engineering, information technology or related fields

We have openings for:

Full-time

Location:

Remote/Ho Chi Minh City - Viet Nam

Expiration day: 30/03/2020

Qualified candidates will be contacted for interview.