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View Full Version : Help ! Vấn đề mua hosting ở HostGator??



hotmuzik
16-11-2011, 16:13
Lần đầu tiên mua hostgator nên mạo mụi hỏi mọi người tí.

1. Chọn gói host và mua xong thì nhận được Mail: HostGator.com - Your Account Info
2. Sau vài phút thì nhận được mail: HostGator - Verification Requested
3. Reply tại mail HostGator - Verification Requested và gởi kèm hình Credit Card + CMND
4. Sau vài phút nữa thì nhận được nội dung email:

Hello,
Thank you for contacting HostGator.com. This email confirms that we have received your email and that a ticket has been created for you. Someone from our team will be in touch with you as quickly as possible.

Your ticket ID is EJT-....... You can view your ticket(s) online at anytime by going to:

https://tickets.hostgator.com/view/EJT-.......

Please note that is only necessary to submit one ticket for each issue. Submitting multiple tickets for the same issue actually increases our response times. If you have any additional information to add to this ticket, feel free to reply to this email at any time and include it.

Did you know that HostGator's self-service site includes hundreds of useful articles, video tutorials, and walkthroughs that contain answers to almost all of your technical support and sales questions? Check out http://support.hostgator.com/ and get your question answered right away.

Best regards,
HostGator.com, LLC
===================
Ticket ID: EJT-..........
To reply to this ticket, please be sure to email .......@tickets.hostgator.com from the email address you created the ticket with.

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Sau đó mình vào link : https://tickets.hostgator.com/view/EJT-......... thì ko đăng nhập đc.

Như vậy là host mình mua đã được active lại chưa vậy?

UNGDIX
16-11-2011, 16:22
Chưa được đâu, bạn chờ nhé. Đừng gửi thư dục nó nhiều quá.

hotmuzik
16-11-2011, 16:27
Hello,

Thank you for your order with HostGator.com!

Due to recent trends, we will need you to pay for your account via Western Union. We have issued a refund to your credit card which will be reflected in your account within 5 - 7 business days. We sincerely apologize for any inconvenience this may have caused you.

The details for completing payment are as follows:

Please read this entire email carefully. Western Union has very particular processes and procedures that make it difficult for us to accept payment with Western Union.

Please DO NOT put a test question or any additional information or we will not take the Western Union payment and will not be able to allow you to pay us using Western Union in the future.

You can pay using Western Union by sending payments of $25 or more to:

Brent Oxley
11251 NW Freeway
Houston, TX 77092

Anything less than $25 we will not be able take and will not apply to your hosting bill.

After payment has been made reply back to this with the following information. The information you list must match what you used to create your payment, or we cannot verify the payment is available:

What is the Money transfer control number? (MTCN)
What is the EXACT dollar amount sent? (do not sent less than $25 or we will not be able to take it)
What did you enter into the Western Union form in the first name field?
What did you enter into the Western Union form in the Last name field?
What is your telephone number?
What city is the money sent from?
What state is the money sent from?
What Country is the money sent from?

Make sure you respond back with all of the above information.
You may use this page to verify the information you are giving us will allow us to confirm your payment is available for pickup: https://wumt.westernunion.com/asp/orderStatus.asp?country=global

If you cannot confirm the availability of your payment at that site, neither can we.

If you forget one thing, we will not apply payment to your account and will not allow you to pay HostGator using Western Union in the future.

If you are an existing client, please include your domain name with us in the email. If you are a new client looking to get your account setup please include the plan you want, desired username, domain, and password.

We are very sorry we must be so strict with Western Union payments and cannot accept payments below $25. Western Union is one of the worst companies we have ever had the displeasure of of dealing with. They make it very hard for honest companies to collect payments sent to them.

It usually takes us over an hour in line to collect a single payment, and often even after waiting an hour, they tell us we can't collect the payment because of a misspelling in a name or the dollar amount being a few pennies off from what the customer provides.

We're sorry for any inconvenience, but this is needed to to protect ourselves as well as our customers. Please keep in mind that Western Union payments are non-refundable and if they need to be refunded, the payment would be applied as credit to the hosting account.

Thank you for your patience and understanding.



Best regards,
Caitlynn J.
Senior Pending Agent
Verifications Department
HostGator.com LLC

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verify bằng hình card + cmnd rùi mà nó lại send cho cái mail này nữa, gator phiền phức nhỉ.

Real Madrid
16-11-2011, 18:49
bạn mua mấy năm,mà chỉ $25 thế ?
Mua Gà Tồ thanh toán qua PayPal dc ko nhỉ ? Hay phải bắt buộc qua Westion Union ?
Mình cũng đang có ý định mua 1 con Gà Tồ 3 years, nhưng nghe nói thủ tục rườm rà quá, đang phân vân....

A.N.Y
16-11-2011, 22:07
các bạn mua bằng paypal đi bạn đừng mua bằng thẻ trực tiếp mình đã mua rôi ằ cũng bị như bạn nên biết :
Bạn thanh toán qua paypal xong nó sẽ bắt verify hình ảnh : bạn chụp CMND với cái hình thanh toán trên paypal + thẻ là được.
Đăng kí qua link của mình ủng hộ mình với :
http://bit.ly/b0u1oh

Thank

Em Chán Gà
17-11-2011, 03:39
Ủa, Gator khi mình đăng ký sao không thấy cho PP vậy? Hay là cần face IP?

thanchetkenjin
17-11-2011, 05:38
Tuần sau black friday rồi còn reg hôm này :-? Tốt nhất là dùng paypal, scan thẻ là qua luôn.

newthinking
17-11-2011, 06:55
Sắp bf và cm mà hết tiền

A.N.Y
17-11-2011, 14:28
Ủa, Gator khi mình đăng ký sao không thấy cho PP vậy? Hay là cần face IP?
Sau khi ban đến bước diền thông tin cá nhân thì ở bên phải có cái chỗ điền thẻ nhưng bạn để ý lên trên sẽ có cái tab paypal đó.
Đăng kí qua link của mình ủng hộ mình với :
http://bit.ly/b0u1oh

wilsoninlove
17-11-2011, 21:34
chà, gom tiền vô paypal thôi :D

A.N.Y
18-11-2011, 00:14
coupon giảm 25% cho anh em chiến : 25offnowgator