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Title: ACT! by Sage 2006
Author: Bill Ferguson/Certified Instructor
SKU: 33685
ISBN: 1-933736-17-8
Release Date: 2006-05-02
Duration: 6.5 hrs / 75 lessons
Compatibility: Win XP, 2000, 98, NT, Mac OS X, OS 9
VTC author, Bill Ferguson, has used and taught others to use,
contact management software for more than 10 years. This tutorial
provides detailed information needed to make the most out of
ACT! by Sage 2006. Ferguson demonstrates how contact management
software can efficiently and effectively increase user productivity.
Learn to track contacts, follow leads, create reports, write
letters and faxes, and even automate quotes using ACT!.
List
Introduction
What Is Contact Management Software? (03:38)
Overview of ACT! Training (06:52)
The Basics
Starting Your ACT! Software (04:08)
ACT! Terminology pt. 1 (07:07)
ACT! Terminology pt. 2 (07:11)
Contact Record Basics (07:00)
Browsing Records (03:58)
Layouts (06:09)
Working With Your Contacts
Locating Contacts with Lookup (05:57)
Lookup Variations (07:02)
Customizing a Contact List (03:46)
Using Tag Mode vs. Edit Mode (06:27)
Scheduling Your Day with ACT!
Managing Activities pt. 1 (06:45)
Managing Activities pt. 2 (06:44)
Using Alarms (04:23)
Using the Calendar (06:35)
Working with Notes and History pt. 1 (05:12)
Working with Notes and History pt. 2 (02:09)
Organizing with the Task List (04:16)
Managing from the Task List (05:56)
Modifying Scheduled Activities (03:49)
Scheduling Recurring Activities (06:00)
Creating and Using an Activity Series pt. 1 (04:58)
Creating and Using an Activity Series pt. 2 (02:45)
Clearing Activities (06:06)
Querying ACT!
Lookups by Example (06:24)
Using and Modifying Queries (03:40)
Grouping Queries (05:52)
Groups and Companies
Displaying Group & Company Lookups (05:46)
Understanding Group & Company Management (05:46)
Creating and Populating a Group or Company (05:59)
Working with Groups and Companies (06:29)
Getting It In Writing
Creating with the ACT! Word Processor (06:40)
Using Templates for Letters/Faxes/Memos (03:10)
Integrating MS Word with ACT! 2006 (04:38)
Creating Mail Merges (05:08)
Printing Envelopes and Labels (04:08)
Using E-mail and Internet
Configuring ACT! E-mail (05:38)
Integrating ACT! With Microsoft Outlook (05:05)
Using Internet Services (04:50)
Tracking Opportunities
Creating Opportunities pt. 1 (06:31)
Creating Opportunities pt. 2 (06:46)
Managing Opportunities (05:09)
Creating Opportunity Reports (07:00)
Database Design
Creating a New Database (04:13)
Customizing Fields (04:30)
Managing Field Behavior (06:05)
Designing Layouts (07:09)
Customizing Menus and Toolbars pt. 1 (06:02)
Customizing Menus and Toolbars pt. 2 (01:39)
Designing Reports
Report Basics (05:24)
Phone List and Contact Directory (06:25)
Report Filters (04:08)
Basic Report Templates (06:39)
Database Administration
Database Administration Overview (03:39)
Defining Users (05:07)
Creating a Backup (05:26)
Setting Up Multi-User Databases (04:58)
Cleaning Up Your Data (07:36)
Deleting a Database (03:30)
Restoring a Database (05:07)
Synchronization
Synchronization Overview (03:46)
Determining the Connection Method (04:07)
Defining the Users and Contacts (04:21)
Setting Up the Synchronization Environment (05:02)
Productivity Tools
Productivity Tools Overview (02:38)
Assistance (05:11)
Feature Tours (02:57)
Online Manuals (06:56)
Preferences pt. 1 (04:19)
Preferences pt. 2 (05:45)
Preferences pt. 3 (05:47)
Timer (04:52)
Auto Update (04:20)
Credits
About this Author (01:12)
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